Incidents | HIQ Internet Incidents reported on status page for HIQ Internet https://status.hiqinter.net/ en Medley recovered https://status.hiqinter.net/ Mon, 30 Mar 2026 21:30:28 +0000 https://status.hiqinter.net/#264cfa469b44f53330937528d308e0fec1758d24bbbbd6cf71a142f6fbd79f2f Medley recovered Medley went down https://status.hiqinter.net/ Mon, 30 Mar 2026 21:20:30 +0000 https://status.hiqinter.net/#264cfa469b44f53330937528d308e0fec1758d24bbbbd6cf71a142f6fbd79f2f Medley went down Medley recovered https://status.hiqinter.net/ Mon, 30 Mar 2026 03:30:25 +0000 https://status.hiqinter.net/#345e8a53b77eac33b67ee74cdd53e28c3ce96b6fbdc895565db62ba3e0ba8f4b Medley recovered Medley went down https://status.hiqinter.net/ Mon, 30 Mar 2026 03:20:41 +0000 https://status.hiqinter.net/#345e8a53b77eac33b67ee74cdd53e28c3ce96b6fbdc895565db62ba3e0ba8f4b Medley went down Medley recovered https://status.hiqinter.net/ Mon, 23 Mar 2026 04:40:26 +0000 https://status.hiqinter.net/#1a531daec1eb628d3dca688773e6799e297ac4422711dd4199770f7a31868755 Medley recovered Hollywood recovered https://status.hiqinter.net/ Mon, 23 Mar 2026 04:40:09 +0000 https://status.hiqinter.net/#b3011212be8e0ddf63eafbba9dec723d38a9efc55832dc0ea626fe1c5a8e44f1 Hollywood recovered Midtown recovered https://status.hiqinter.net/ Mon, 23 Mar 2026 04:39:57 +0000 https://status.hiqinter.net/#cda763885586002a700d3c8e5bcdeec797a30de9b038b8ef6ce8b62abc82a066 Midtown recovered Medley went down https://status.hiqinter.net/ Mon, 23 Mar 2026 04:30:44 +0000 https://status.hiqinter.net/#1a531daec1eb628d3dca688773e6799e297ac4422711dd4199770f7a31868755 Medley went down Hollywood went down https://status.hiqinter.net/ Mon, 23 Mar 2026 04:30:30 +0000 https://status.hiqinter.net/#b3011212be8e0ddf63eafbba9dec723d38a9efc55832dc0ea626fe1c5a8e44f1 Hollywood went down Midtown went down https://status.hiqinter.net/ Mon, 23 Mar 2026 04:30:16 +0000 https://status.hiqinter.net/#cda763885586002a700d3c8e5bcdeec797a30de9b038b8ef6ce8b62abc82a066 Midtown went down Little Havana recovered https://status.hiqinter.net/ Sat, 14 Mar 2026 16:19:21 +0000 https://status.hiqinter.net/#22a275eb6cef914ae782d577eb716a7d9b7a36b71dbf85f452c05c6cbc08581d Little Havana recovered Little Havana went down https://status.hiqinter.net/ Sat, 14 Mar 2026 16:09:40 +0000 https://status.hiqinter.net/#22a275eb6cef914ae782d577eb716a7d9b7a36b71dbf85f452c05c6cbc08581d Little Havana went down Brickell recovered https://status.hiqinter.net/ Sat, 14 Mar 2026 00:07:42 +0000 https://status.hiqinter.net/#5481f07fa96b7238fbe88d6d6935167ac18c29304df076eaa29162b7e07ebd16 Brickell recovered Brickell went down https://status.hiqinter.net/ Fri, 13 Mar 2026 23:57:42 +0000 https://status.hiqinter.net/#5481f07fa96b7238fbe88d6d6935167ac18c29304df076eaa29162b7e07ebd16 Brickell went down Medley recovered https://status.hiqinter.net/ Wed, 04 Mar 2026 08:10:33 +0000 https://status.hiqinter.net/#74b4c949361a0f3a93b9c08b98e3fcbe44a13dcc94e651a67604aee735a317f5 Medley recovered Medley went down https://status.hiqinter.net/ Wed, 04 Mar 2026 08:00:33 +0000 https://status.hiqinter.net/#74b4c949361a0f3a93b9c08b98e3fcbe44a13dcc94e651a67604aee735a317f5 Medley went down Medley recovered https://status.hiqinter.net/ Wed, 04 Mar 2026 07:10:27 +0000 https://status.hiqinter.net/#896a50f04ded80c1875fffc849f7abf575ddcac7b957897dfdf39cfd21442e44 Medley recovered Medley went down https://status.hiqinter.net/ Wed, 04 Mar 2026 07:00:51 +0000 https://status.hiqinter.net/#896a50f04ded80c1875fffc849f7abf575ddcac7b957897dfdf39cfd21442e44 Medley went down Medley recovered https://status.hiqinter.net/ Sun, 01 Mar 2026 19:30:34 +0000 https://status.hiqinter.net/#419f0f2884fa89f436e2d0e13f69453e5703f8bc4e6b07ebac0ab23b35e11bfc Medley recovered Medley went down https://status.hiqinter.net/ Sun, 01 Mar 2026 19:20:50 +0000 https://status.hiqinter.net/#419f0f2884fa89f436e2d0e13f69453e5703f8bc4e6b07ebac0ab23b35e11bfc Medley went down Brickell recovered https://status.hiqinter.net/ Sun, 01 Mar 2026 18:47:45 +0000 https://status.hiqinter.net/#4065ee80ed1bc345d886531e3a86260dcf747051c99ebde522913e624f10e35e Brickell recovered Brickell went down https://status.hiqinter.net/ Sun, 01 Mar 2026 18:37:44 +0000 https://status.hiqinter.net/#4065ee80ed1bc345d886531e3a86260dcf747051c99ebde522913e624f10e35e Brickell went down Midtown recovered https://status.hiqinter.net/ Sun, 08 Feb 2026 15:00:11 +0000 https://status.hiqinter.net/#f00da53b98ad458481863ba44fdf8e435449f4cae8b783185ad60d3221a10502 Midtown recovered Midtown went down https://status.hiqinter.net/ Sun, 08 Feb 2026 14:50:47 +0000 https://status.hiqinter.net/#f00da53b98ad458481863ba44fdf8e435449f4cae8b783185ad60d3221a10502 Midtown went down Medley recovered https://status.hiqinter.net/ Thu, 05 Feb 2026 18:30:32 +0000 https://status.hiqinter.net/#779b092c215ebd9f5957fb33fdf2cecae836d0eb828be2d0285b1615b1d8b485 Medley recovered Medley went down https://status.hiqinter.net/ Thu, 05 Feb 2026 18:00:47 +0000 https://status.hiqinter.net/#779b092c215ebd9f5957fb33fdf2cecae836d0eb828be2d0285b1615b1d8b485 Medley went down Medley recovered https://status.hiqinter.net/ Sun, 25 Jan 2026 14:30:28 +0000 https://status.hiqinter.net/#77db670b9cebf2daabffbcca5443d0ef57c7ee1624cccf690e54206c723fb940 Medley recovered Medley went down https://status.hiqinter.net/ Sun, 25 Jan 2026 14:20:28 +0000 https://status.hiqinter.net/#77db670b9cebf2daabffbcca5443d0ef57c7ee1624cccf690e54206c723fb940 Medley went down Downtown Miami recovered https://status.hiqinter.net/ Thu, 22 Jan 2026 20:27:36 +0000 https://status.hiqinter.net/#09b322469d44c36349ea8118987cbaa713dc76f677e3348e82aeedd325cf1fdd Downtown Miami recovered Downtown Miami went down https://status.hiqinter.net/ Thu, 22 Jan 2026 20:17:23 +0000 https://status.hiqinter.net/#09b322469d44c36349ea8118987cbaa713dc76f677e3348e82aeedd325cf1fdd Downtown Miami went down Downtown Miami recovered https://status.hiqinter.net/ Thu, 22 Jan 2026 18:57:35 +0000 https://status.hiqinter.net/#e74cdc9c28a096739e59dab8b5cba91cc80f6f2c17d736c692556097488a27dc Downtown Miami recovered Downtown Miami went down https://status.hiqinter.net/ Thu, 22 Jan 2026 16:27:36 +0000 https://status.hiqinter.net/#e74cdc9c28a096739e59dab8b5cba91cc80f6f2c17d736c692556097488a27dc Downtown Miami went down Little Havana recovered https://status.hiqinter.net/ Sun, 18 Jan 2026 18:29:18 +0000 https://status.hiqinter.net/#40b0ecdd8d77fe690cef5a7c59967aa710b382fbf8d48d6b96cdf96689dbd642 Little Havana recovered Little Havana went down https://status.hiqinter.net/ Sun, 18 Jan 2026 18:19:24 +0000 https://status.hiqinter.net/#40b0ecdd8d77fe690cef5a7c59967aa710b382fbf8d48d6b96cdf96689dbd642 Little Havana went down Little Havana recovered https://status.hiqinter.net/ Thu, 15 Jan 2026 15:49:32 +0000 https://status.hiqinter.net/#35a41de3ec155366a77ba7fd779daced5952462b6480867f75e02776a4967d09 Little Havana recovered Little Havana went down https://status.hiqinter.net/ Thu, 15 Jan 2026 14:19:27 +0000 https://status.hiqinter.net/#35a41de3ec155366a77ba7fd779daced5952462b6480867f75e02776a4967d09 Little Havana went down Core Downtown Router Replacement https://status.hiqinter.net/incident/787933 Wed, 17 Dec 2025 18:00:00 -0000 https://status.hiqinter.net/incident/787933#9eacae02e45d2768aea94a4e0dca358e86d4a3b6707be44dbb70f10a188c3409 Maintenance completed Core Downtown Router Replacement https://status.hiqinter.net/incident/787933 Wed, 17 Dec 2025 16:00:00 -0000 https://status.hiqinter.net/incident/787933#52b8d64062c8639ecf6b6223df8757f548e06cf4a5e14af2832b178639929f97 We have identified a performance degradation issue with a router supplying internet services to the Downtown Miami network. We will be replacing this router, a process estimated to take between 15 and 30 minutes. Upon the successful activation of the new router, we anticipate a full restoration of service with no further interruptions.